about a phone scam in which a caller tells customers they are scheduled for disconnect due to lack of payment or that they are paying too much for their electricity due to problems with the meter and they are offering energy
assistance by working on their meter to save them money.
In the case of the disconnect scam, the caller is asking for payment over the phone.
In the case of the meter problem scam, the caller is charging for work to be done immediately because a crew is in the area.
In both cases, the scammers are asking for payment over the phone by credit card, debit card or prepaid gift card. Columbus Electric officials stress that these calls are not coming from them.They do not charge for meter repairs and all payment reminders are handled internally.
If you have any doubts about a call regarding your Columbus Electric account, call the office directly at 546-8838 or 1-800-950-2667.